Home Informing You Homes & Housing
Housing
Axis missed appointments
Thursday, 25 August 2011 11:02

axis_manAxis have introduced a new IT system which shows when a missed appointment may occur and helps them react to it. This new IT system should help to avoid missed appointments, but it may still happen on occasion due to unforeseen circumstances.

When missed appointments occur Axis will write to you and let you know that the ‘missed appointment fee’ of £21 will be added to your STARCARD.

By including the missed appointment fee on your STARCARD, it means that the money gets allocated quicker to residents, which saves time and is better value for money.
 
Damp home, black mould appearing?
Monday, 06 June 2011 09:23

Major condensation mouldNinety per cent of the time damp and mould in your home happens because of what you’ve been doing.

Here’s some tips on preventing condensation and mould.
Last Updated on Monday, 06 June 2011 09:35
See the Tips
 
Home needs a lick of paint and can’t do it yourself?
Wednesday, 13 April 2011 00:00

Is the inside of your home looking a bit tired?Is the inside of your home looking a bit tired?

If it has not been decorated for more than seven years, then we can help.
Last Updated on Friday, 15 April 2011 09:09
Find out more!
 
100% gas safe!
Tuesday, 05 April 2011 00:00

99.8% of our homes have a Landlord’s Gas Safety Record

We are pleased to announce that we have reached the end of a financial year with 100% of our homes holding a valid Gas Safety Certificate. This marks a further milestone after achieving 100% for October, November and December as well.
Last Updated on Tuesday, 05 April 2011 08:28
Read more...
 
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And Finally.............

Going green do you want the newsletter e-mailed to you?

Going green do you want the newsletter e-mailed to you?

Thinking of the environment, we want to find out if any of you would like this newsletter e-mailed to you instead of having it delivered through your door.
That means we print less and so less is thrown away.

If you are be interested e-mail editor@swan.org.uk, with your name and address

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Newsflash

The NEW Web4Residents website is on its way

Please bear with us while we move some things around

You can get a sneak peek HERE

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Urgent repairs should be made by phone to
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If you’re living in an older Swan property and don’t have a smoke alarm, call us to get a free one sent to you on 0300 303 2500 (stocks are limited).