Join our Residents Quality Panel

What is a Residents Quality Panel?

The Residents Quality Panel (RQP) help us to monitor Axis, our repairs partner and see how we can improve their service.

There are standards they need to keep to and you can help make sure they deliver a quality service by

• Contacting other residents who have recently had repairs done and ask them if they are happy;
• Looking at the quality of work done to void (empty) homes;
• Working with us to review policies or repairs products.

We use all this information to make your repairs service better.

Why should I get involved?

This is your chance to have a say and help us make our Repairs Service the best there is. It’s your opportunity to see how we run the repairs service, tell us how we can get better and learn new skills.

What do you want me to do?

All we ask is that you come and help us one day a month and come to a meeting once every two months. But we think any time you can give will be invaluable.

How can I become a Residents Quality Panel member?

All you have to do is to complete the form below

We will then contact you.