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Customer Feedback Panel

Image of Swan staff talking to residentsSwan have set up a new panel called the ‘Customer Feedback Panel’ which will form part of the Association’s informal resident involvement structure, as another way to get you involved with what we do..

As a Member of Swan's Customer Feedback Panel you will receive a newsletter twice a year advising of progress of the panel, and how your input has made a difference to Swan's services. (available below)

You may not be asked to attend regular meetings, and instead based on your preferences you may be asked to participate in focus groups, surveys, questionnaires, steering groups, editorial panel, mystery shopping, resident away days and resident conference’s. £10 shopping vouchers will be awarded for involvement in panel activities.

If you would like to become a Member of the panel or would like further information then please contact a member of our Resident Involvement & Community Development Team or download the form below

Feedback Form

Newsletters

More information
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  16. Data Protection act 1998
    Any personal information you provide to us will be processed fairly and lawfully, and no information from any of our forms is retained on this website. For further information regarding the Data Protection Act please go to http://www.opsi.gov.uk.

 

And Finally.............

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Most of our new homes are fitted with smoke alarms. If you’re living in an older property and don’t have a smoke alarm, call us to get a free one sent to you on 0300 303 2500 (stocks are limited).

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