Estimated time: 4 meetings a year plus other meetings

Although the day to day work of the Association is carried out by the staff, the boards of management govern the association.

The Swan Housing Association Board is made up of professionals from various areas of the sector, everyone is a volunteer and brings a wide range of skills and experience to help make the best decisions for the Association and its residents.

To find out more see the items below

Resident Consultative Committees - Estimated time required :- 2-3 hours per month

Swan Housing Association encourages resident involvement in many areas from local estate issues to regional level decisions and policies that will affect all residents.

A Residents Consultative Committee (RCC) is a group of residents who consult and negotiate with Swan Housing Group on all housing matters involved in the running of the Associations. They meet monthly to discuss issues and yearly to elect members onto the Group's Management Boards.

‘The Resident Consultative Committee are regionally based in Essex, and the London areas. The committees meet bi-monthly or monthly and discuss neighbourhood, community and environmental issues.

They also become involved in attending service reviews and help Swan set standards, i.e. rent arrears, Lettings and Allocations and Voids etc. At each meeting a formal agenda is set and policies are submitted to the Committees, which are approved by them before they go to Swan’s boards of management. They also receive reports from Swan staff regarding service performance in their region’.

If you would like to know more, or to be put in touch with the RCC representative for your area please contact us

For more information on each of the RCCs, what they do and how you could Get Involved, select an item from the list below.

Swan Housing Association encourages resident involvement in many areas, from regional level decisions and policies that will affect all residents, to local estate groups that concentrate on more local issues and the estates on which they live .

To find more information on the various ways to get involved on and around your estate, select one of the articles below .

For those residents who are more interested in a particular subject or area of service, Swan regularly runs various groups and panels from Readers Panels to Special Interest Forums.

For more information on any of these see the items below or contact us

Your opinions and feedback helps us to improve our services.

Here you can find out about the many ways you can comment on the services we provide to you - and they do not involve going to meetings

Select one of the menu items below to find out how you could Get Involved

'At Swan we pride ourselves on encouraging resident involvement. To enhance residents skills, training is an enjoyable way to meet other residents, to boost your confidence and you could help make your community a better place to live in

We have a number of external organisations who cater for residents training needs.

Select a link from below for more information on training opportunities and it could help you, or contact our Resident Involvement Team